As part of our security initiative, we’ve introduced a password expiration process to better protect customer accounts while keeping the experience smooth.
Key points:
1. Duration: Passwords expire every 12 months. You’ll be notified to change yours.
2. Complexity: Passwords must include uppercase and lowercase letters, numbers, and special characters.
3. History: Reusing old passwords is not allowed.
4. Reminders: A 7-day countdown will begin from the first reminder. After it ends, you must update your password before continuing.