We value your privacy and transparency. Here are some ways you can manage your data:
1. Access your Data
To access your data, all you have to do is go to My Account → Personal data → Right to access.
2. Request a copy of your data
To receive a copy of your data, send an email to dpo-office-gh@betano.com, from your registered email, mentioning your username.
3. Erasure
You can request the deletion of your personal data from our records.
Please note: Requests to delete personal data are handled exclusively by our Personal Data Protection Officer. To proceed, you will need to send an email with your request as follows:
- from the email address stated in the account, to dpo-office-gh@betano.com
- the title of the e-mail must be: Deletion of data (username/username: XXXXX)
- its content must be concise: e.g. I request deletion of personal data associated with account XXXXX