1. Identify the Issue:
Review the email or notification you received from us, to understand why your document was rejected.
2. Resubmit Your Document:
Log in to My Account → Profile → Verification Process.
Best Practices for Successful Validation
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Ensure Document Clarity:
- Capture the document clearly, ensuring all four corners are visible.
- Ensure all details on the document are legible.
- Avoid blurry images, low resolution, or poor lighting conditions.
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Verify Expiration Dates:
- Confirm the document is valid and not expired.
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Submit Complete Documentation:
- Provide all required parts of the document in full.
- Ensure the document is in your name.
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Double-Check Before Submission:
- Verify that all fields and documents meet the specified requirements before submitting.